Durban is the charming coastal city in KwaZulu-Natal, offering various opportunities in multiple sectors, including receptionists and office staff.
Receptionists in Durban are the first point of contact for visitors and clients, shaping the professional impression of the company.
Daily tasks typically include answering and directing phone calls, welcoming and guiding visitors, organizing appointments, managing correspondence, and keeping the reception area clean and welcoming.
In more advanced roles, it may be necessary to assist with administrative tasks, such as data entry, office supply management, and support for minor financial routines.
The work environment varies by sector, with opportunities in corporate offices, medical clinics, hotels, educational institutions, and commercial establishments.
The average salary for receptionists in Durban is approximately R32 per hour, which equals around R5,760 per month for a full-time schedule.
Although entry-level positions require little experience, candidates with administrative skills or knowledge of specific software, such as customer management systems (CRM), may receive higher salaries and additional benefits.
Opportunities and Challenges
The receptionist role presents challenges such as handling high pressure, multitasking, and unexpected situations.
In hotels, hospitals, and medical clinics, it may be necessary to work evenings or weekends.
On the other hand, the role offers growth opportunities. It is a visible position within the company, facilitating promotions to roles such as executive assistant, supervisor, or administrative coordinator.
Looking for a job in another field?
While Durban may not have the same population density as other major centers, it still offers a strong job market.
Domestic worker and cleaning roles also have space in the city and can be viable options for many; see how to apply!
